Monday, May 31, 2004

Scotland to Outsource More Jobs


It is quite obvious now that more and more countries would outsource their business processes to India. Despite all the hue and cry over loss of jobs, the West is outsourcing more and more of their business processes to India. Scotland has emerged as yet another country looking to cash in on India’s low priced IT talent. A study says that half the companies of Scotland are planning to outsource more and more of their business processes to India within the next two years.

Initially, jobs from financial services companies are going to be outsourced to India. Meanwhile, even the U.K. state departments are planning to outsource its business processes to India in order to reduce costs. Chancellor Gordon Brown said at the time of the budget, that he would be seeking to cut around 40,000 civil service posts. Out of these 40,000 posts, 30,000 from the Department for Work and Pensions and more than 10,00 from the merger of Inland Revenue and Customs and Excise.

Jesmine

Thursday, May 27, 2004

Will Outsourcing Lead To a Litigation Boom?

Off shoring has expanded the legal issues associated with outsourcing business processes. There are some key issues to be concerned about in all outsourcing business processes arrangements, but they become all the more critical when the outsourcing is overseas. The question, which arises at this juncture, is, will outsourcing lead to a litigation boom? Experts doubt it, saying outsource vendors are more careful about entering engagements.

Experts further opine that, in outsourcing business processes, it used to be that a customer would hire a vendor and think that vendor will take care of everything. But things are more collaborative and the vendors are more adept at identifying customers that create win-win solutions.

Business process outsourcing related litigation is widespread and is just not being publicized. Though lawyers in the U.S. are not doing outsource related work, they are curious about it. Even the lawyers involved in such work are uncertain about its future.

Jesmine